Privacy Policy
Last updated: November 3, 2026
Luigi’s Gourmet Express Inc, doing business as Luigi’s Restaurant & Gourmet Express (“we,” “us”), respects your privacy. This policy explains what information we collect, how we use it, and your choices.
Information we collect
• Information you give us: your name, phone number, email address, and any details you include when you place an order, request catering, make a reservation, fill out a form, or text or call us.
• Order information: items ordered, pickup or delivery details, and order history.
• Website information: basic technical data such as browser type, pages visited, and IP address, collected through cookies or analytics tools.
We do not store full payment card numbers. Payments are handled by our payment processor under its own privacy policy.
How we use your information
• To fill and confirm orders, catering requests, and reservations.
• To reply to your questions, including by text message when you text us or ask us to text you.
• To run and improve our restaurants and website.
• To meet legal requirements.
Text messaging
If you text us or give us your phone number for texting, we use it only to communicate with you about your inquiry or order. Msg frequency varies. Msg & data rates may apply. Reply STOP at any time to opt out, or HELP for help. See our SMS Terms for details.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. This excludes service providers who help us send messages, such as our phone provider.
How we share information
We do not sell your personal information. We share it only with:
• Service providers that help us operate, such as our phone, online ordering, payment, and website providers, who may use it only to provide services to us.
• Authorities when required by law or to protect our rights and safety.
How long we keep information
We keep information only as long as needed for the purposes above or as required by law.
Your choices
• Text STOP to stop receiving texts from us.
• Contact us to ask what information we have about you, or to correct or delete it.
Children
Our website and services are not directed to children under 13, and we do not knowingly collect their information.
Changes
We may update this policy. The date at the top shows the latest version.
Contact us
Luigi’s Restaurant & Gourmet Express
1357 Hartford Avenue, Johnston, RI 02919
Phone: (401) 861-3850
Email: sales@luigisgourmet.com
